1. Introduction and Scope
JIST Group is committed to protecting your privacy and handling your personal data in a transparent and secure manner.
Who We Are (Sister Concerns)
- JIST Lifecare: Medical Equipment & Healthcare Solutions.
- Happy Valley Resort: Hospitality, Leisure, and Event Services.
- Source Asia (HK) Trading Co. Ltd.: International Trade and Sourcing.
Application: This policy applies to all personal information collected through digital properties (e.g., jistgroup.com.bd), physical locations (e.g., Happy Valley Resort, JIST Non-Profit Hospital), and direct communications.
2. Information We Collect
We collect different types of information depending on your interaction with the JIST Group entity.
Contact Data
Name, address, phone number, email address. Source: Website forms, resort bookings, business inquiries (Trade/Lifecare). Purpose: Communication, service delivery, and marketing.
Resort / Hospitality Data
Guest details, booking dates, payment information, dietary requirements, IDs (for check-in). Source: Happy Valley Resort booking/check-in process. Purpose: Reservation fulfillment and guest services.
Business / Trade Data
Company name, designation, professional contact details, product sourcing details, commercial terms. Source: Source Asia (HK) Trading inquiries and JIST Lifecare contracts. Purpose: Fulfilling trade agreements and B2B services.
Technical & Usage Data
IP address, browser type, operating system, pages visited, time spent, website interaction. Source: Automated via cookies/analytics. Purpose: Security, optimization, and performance analysis.
Sensitive Health Data (Specific)
For JIST Non-Profit Hospital/Lifecare ONLY: medical history, diagnosis, treatment, and insurance information. Source: Patient registration and treatment. Purpose: Providing healthcare services and complying with medical laws.
3. How We Use Your Information
- Service Delivery: Fulfilling resort bookings, delivering medical equipment, or sourcing products from Hong Kong.
- Group Coordination: Managing internal operations, accounting, auditing, and data sharing between sister concerns as necessary to provide integrated services.
- Communication: Sending confirmations, updates, essential notices, and promotional materials (with the option to opt-out of marketing).
- Security & Fraud: Protecting our platforms and customers from fraud and unauthorized access.
- Legal Compliance: Meeting applicable laws, legal processes, and regulatory requirements (including health-data and international-trade obligations).
5. Data Security and Retention
Security: We employ physical, technical, and administrative safeguards designed to protect the information we process. For sensitive health data, we implement enhanced protocols to ensure confidentiality as required by medical laws.
Retention: We retain personal information only as long as necessary for the outlined purposes, unless a longer period is required or permitted by law.
6. Your Rights and Choices
- Access: Request a copy of your personal information.
- Correction: Ask us to correct inaccurate or incomplete data.
- Deletion: Request deletion of your data (subject to legal obligations).
- Opt-Out: Unsubscribe from marketing using the link in any email.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Significant updates will be posted here with an updated “Last Updated” date.
8. Contact Us
JIST Group Data Protection OfficerEmail: info@jistgroup.com.bdAddress: House: 05, Road 17/A, Sector: 12, Uttara Model Town, Dhaka-1230, Bangladesh